Product connectivity, through the Internet of Things (IoT), offers many advantages to product designers and engineering. it enables us to relay information back and forth when the product is out in the field and it gives us more ways in which to add new capabilities for our products and solutions.
The Internet of Things (IoT) is already changing the way products are designed and developed. The ability of smart, connected products to feedback important information from the field directly to the manufacturer means that organisations can access more insight and data than ever before. Fundamentally, this helps to improve future product iterations and even new product lines.
Gartner has predicted that 20.8 billion connected devices will come online by 2020, showing just how much the Internet of Things (IoT) is already changing the way we live. But its potential impact on the way businesses deliver support services is an area that deserves particular focus.