For the purpose of General Data Protection Regulation (GDPR), Concurrent Engineering Limited, company number 02671990, TS4 Pinewood Business Park Coleshill Road, Marston Green, Birmingham, B37 7HG, is the data controller.
The data we hold will be:
How is your personal data collected?
We will collect, and process information based on what is provided by you when:
What information do we hold about you?
Concurrent Engineering Limited collects and processes personal data in order in conduct business with our customers. The information required to do this is:- your full name, telephone number, email address, job role. We would also need to collect information relating to your organisation such as:- company name, registered company address, type of industry you operate within.
We collect this data from you through voluntary communications with you where you may give us your identity, contact and professional data by filling in forms or by corresponding with us by phone or otherwise.
During your visit to our website we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies – for more information on the cookies use on this site please follow the link here. These cookies may collect information including your IP address, operating system and browser type. This information does not identify you directly except where setting are configured by the user.
How we use your personal data
Information we collect from you may be held and used in the following way:-
If you are a client, then the lawful basis for which we rely on to collect and process your data is typically the performance of our contractual obligations.
We do not rely on consent as a legal basis for processing your personal data other than in relation to sending non-clients direct B2B marketing communications. You have the right to withdraw consent to marketing at any time by contacting at email@example.com or update your preferences here.
Change of purpose
Concurrent Engineering Limited will only use your data for the purposes for which it was collected, unless we reasonably consider it is to be used for another purpose. For example, if you download a trial from the website, we may hold your data under legitimate interest. If you then purchase a product or service from us, the basis changes to a contractual necessity.
How is data protected?
Concurrent Engineering Limited will take all reasonable steps to make sure your information is treated securely and in accordance to GDPR Law. Employees who have access to your information do so in order to fulfil a specific job and have all received adequate training to ensure they understand the processes in place to keep your data secure. All information provided to Concurrent Engineering is stored in our password protected Customer Relationship Management System and only information relevant to our business is kept. (name, email, telephone number, company name, address, industry)
How we may share the information
All information shared with other Concurrent Engineering systems is only when necessary for contractual purposes, for instance, customer support calls, processing orders and invoicing
We will share your personal data with third parties for the following reason: -
We will only disclose information about you to third parties if we are legally obliged to do so or where we need to comply with our contractual obligation to you.
We may also be required to share some personal information as required to comply with the law.
Rights of Access and Erasure
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, to provide services to you and satisfy any legal obligations or reporting requirements.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Under certain circumstances, by law, you have the right to:-
In limited circumstances, where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent. Once you have withdrawn consent, we will no longer process you data for the purposes you originally agreed to, unless we have a legitimate basis to do so within law.
To exercise your rights please contact the Data Controller Emily Priest in writing or at firstname.lastname@example.org
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. We may refuse to comply with your request in such circumstances.
We hope that we can resolve any concern you raise about our use of your information. However, the General Data Protection Regulation (GDPR) gives you the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioner Office (ICO).
Changes to this privacy notice
Emily Priest, Concurrent Engineering Limited
Post: TS4 Pinewood Business Park Coleshill Road, Marston Green, Birmingham, B37 7HG
This policy is due to be review May 2020