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Concurrent Engineering Blog

Insight and TSM: The Value in ThingWorx and IoT Platform [Customer Success Story]

Posted by Emily Priest on 24-May-2018 09:30:00

Insight from TSM Control Systems proves the  real value in considering a ThingWorx and IoT Platform.

Insight provides a performance management system for decision manufacturing environment, delivering a whole new level of value for both new and current TSM clients.

From hardware to Insight - delivering new value to clients

TSM has been in business for over 40 years, developing, designing and manufacturing material handling systems for the plastic industry.

Insight is TSM’s latest innovation, which delivers a new level of value for both current and future clients.  Insight is a performance management system for decision makers within a manufacturing environment, providing real time information from the OT world and the IT world, helping them to make better decisions within their manufacturing plans.

How Insight came about

It became evident that the plastics industry didn’t have very good visibility of material costs, TSM realised that all the information regarding accurate data measurement was stored on their blender devices. The ‘eureka’ moment was when they realised that this information allowed them to adopt lean practices to streamline their processes.

Turning the idea into reality

Insight is created with ThingWorx IoT platform, which was chosen for a number of reasons, included the security and 24/7 support provided in PTC’s hosted solution. Another reason ThingWorx is used is because of their Kepware integration, which gives TSM almost 300 different device protocols, enabling them to talk to other devices other than their proprietary blenders.

Working with PTC, Honeycomb and Concurrent Engineering

TSM  describes its partnership with PTC as ‘fantastic’. It helped them develop a lot faster than anticipated, taking them from a prototype, to a Beta, then  an Alpha product, and finally now with fully productised version of Insight running within a factory environment. PTC are a global company with a lot of resources to support their customers, which really helped to speed up the product development path. But, one of the main reasons TSM did progress with PTC, is thea strong local representation in Ireland through Honeycomb and also a presence in the UK with Concurrent. This meant that TSM had the level of support they needed -  with a local flavour. TSM has made the transformation from their heritage of machine builder into software. It’s clear that Insight and TSM have a bright future, with a huge appetite to embrace this opportunity.

Want to hear more about the TSM story and the value in considering an IoT platform? Join us on 31st May, Dublin for Industrie 4.0 - AR & IoT Adoption. How and Why.

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