Manufacturers must begin to transform existing business processes and fundamentally rethink how they create, operate, and service smart, connected products in the IoT. For those that get it right, the future represents a huge opportunity to create product and service advantage:
Transform How Products are Created
- Plan and design flexible platforms that enable personalisation, value added services, and product enhancements to be delivered remotely before and after the product is in the market
- Design out the complexity created by combining processors, sensors, software, digital user interfaces and connectivity, and deliver a simple user experience
- Incorporate product usage data into R&D processes and drive new functionality, define specifications, and increase customer intimacy