Concurrent Engineering has a position available for a dynamic and driven Windchill Technical Consultant/Implementor. This exciting opportunity is to work with the leading PTC partner in the UK and be part of a fast-growing business. Based in the Solihull office with the flexibility to travel, this role will offer small, medium and large projects within multiple industry sectors in the UK and Ireland.
Reporting to the Services Delivery Manager, the Technical Consultant supports the analysis and documentation of customer requirements and contributes to the design and delivery of the Concurrent Engineering Solution(s). Executes assigned project tasks including the planning and testing of the applications and solutions to ensure they meet client expectations, installing and configuring PTC and third-party software, minor customisation, GUI configuration, debugging, data migration, integration and interfacing to existing systems, deployment support and documenting deliverables.
Participates, assists, or acts as the facilitator in workshops/work sessions internally and customer facing. Supports the efforts of domain specialists, i.e. Pre-Sales, Sales, Process and Adoption, in developing the overall client solution. Peer reviews project team deliverables to ensure that they are accurate, consistent, and meet client requirements. Can clearly demonstrate an ability to work without immediate supervision.
Presents or facilitates training programs for PTC’s product lines in a manner that maximizes knowledge transfer and retention of acquired skills. He/she coaches and mentors training participants either In-Centre or on the customer site where required. He/she understands how training interventions fit within the business and assists in the evaluation of course content and structure. May occasionally be required to configure or customise the training collateral to suit the specific needs of the customer.
Provides second line technical support where assigned and required.
Degree qualified, or relevant experience, in an Engineering Discipline or an IT background
Strong Interpersonal skills and decision-making ability
Attention to detail
Perseverance with the willingness to learn
Customer Focused
A willingness to travel when required
Experience of or exposure to a PDM / PLM system e.g. PTC's Windchill either as an End User, Administrator or Implementer
Knowledge of server Operating Systems and associated utilities e.g. Windows Server 2012R2, Windows Server 2016, Red Hat Linux v7
Understanding of databases e.g. Oracle, MSQL
A proven background in a customer facing role
In return, Concurrent Engineering will offer an exceptional package, based on experience, as follows:
Salary TBD based on level of previous experience
21 days’ holiday, plus bank holidays.
Pension and Healthcare to be agreed on an individual basis
Company Laptop
Company Mobile Phone
9:00am – 5:30pm
1 hour lunch break
Flexibility on working hours will be required from time to time.